Refund policy
Refund & Return Policy
Refund & Return Policy
Last Updated: July 7, 2026
At Ronseso.com, customer satisfaction is important to us.
This policy explains our return, refund, and replacement process.
Return Period
Customers may request a return within:
30 days after receiving the product
Return Eligibility
To qualify for a return:
- Product must be unused
- Product must remain in original condition
- Customer must provide order information
Non-Returnable Items
Certain products may not qualify for returns, including:
- Personalized products
- Custom-made items
- Used products
- Clearance items
- Items damaged by improper use
Damaged or Incorrect Items
If you receive:
- A damaged product
- A defective product
- An incorrect item
Please contact us within 7 days after delivery.
Please provide:
- Order number
- Photos of the item
- Description of the issue
We will review your request and provide an appropriate solution.
Refund Process
Once approved:
- Refunds will be issued to the original payment method
- Processing usually takes 5–10 business days
Your payment provider may require additional processing time.
Order Cancellation
Orders can be cancelled before processing begins.
Once an order has entered fulfillment or shipment preparation, cancellation may no longer be possible.
Contact Information
Ronseso.com
Email:
waldnerkostick82@hotmail.com
Phone:
+1 402-310-7186
Address:
2009 Elm Shadows Dr